CONTACT US

ADDRESS

5900 Balcone Drive STE 12888 Austin Texas 78731, USA

PHONE

+1 512 229 9345

EMAIL

Sales@prime1point.com

OUR LOCATION

FREQUENTLY ASKED QUESTIONS

How can I return an item?

We have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within 7 days of purchase.

Can I track the status of my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Do you offer discounts or promotions?

Yes, currently we are offering 20% off on all Toys & Games.

How can I place an order on your website?”

To place an order on our website, simply browse through our product catalog, select the items you wish to purchase, and click on the "Add to Cart" button. Once you have added all the desired items to your cart, proceed to the checkout page and enter your shipping details and complete the order.

How long will it take my order to be shipped

It depends on the location, usually it takes 4-5 working days for your order to be shipped.

DO YOU HAVE ANY QUERIES?